Having problems with our software or services? Here is the place where you will find online documentation to help you find answers to your problems. If you cannot find the answer to your question, use the email below to submit your question!
All tech support is free, fast, and will be taken care of within 12-48 hours of your request.
If you have any questions regarding our products, please feel free to email support. Please take the time to view our software FAQ pages to get answers to the more common questions we receive every day.
Question: What will my credit card statement
show when I make the purchase?
Answer: All payments are processed through our 3rd party provider plimus.com. Your statement will show a software purchase from plimus. If another person were to investigate the purchase, going to plimus.com has no information about the software you purchased.
Please use this question and answer wizard to choose what monitoring software you will need for your own individual uses.
See below to find out what monitoring software you should use.
1. I want to monitor a PC remotely, but do not have physical access to this PC.
Realtime-Spy - Our best solution for Remote Monitoring, without having to access the remote PC physically is Realtime-Spy. Realtime-Spy is the latest in cutting-edge monitoring technology that allows you to monitor ANY PC from ANYWHERE. Realtime-Spy is remotely deployable (no physicall installation needed) and its activity logs are accessible anywhere - regardless if the remote PC is online or not.
2. I want to monitor a PC remotely, but I do have physical access to this PC.
SpyAgent - Runs in total stealth (if chosen) and has tons of features - all accessible from an easy to use interface. SpyAgent has built in email delivery for REMOTE monitoring from afar - as long as you have access to your email.
SpyAnywhere - A powerful remote web-browser based monitoring and administration solution. Now you can remotely spy on - and control - machines from your web browser anywhere! SpyAnywhere offers remote file system browsing/downloading, application controling, and even real-time keystroke viewing of remote user!
When combined with SpyAgent, SpyAnywhere turns into a powerful remote monitoring and surveillance solution - allowing you to remotely control and view SpyAgent's logs!
3. I want to monitor a PC, but just locally.
SpyAgent - The number one solution for powerful PC surveillance and monitoring needs. Logs all keystrokes, applications, windows, websites, internet connections, passwords, chat conversations, and even screenshots. Also, SpyAgent can filter websites and applications from being viewed on your PC!
SpyAgent runs in total stealth (if chosen) and has tons of features - all accessible from an easy to use interface.
SpyAgent has built in email delivery for REMOTE monitoring from afar - as long as you have access to your email.
4. I want to monitor an entire network, from one centralized location.
NetVizor - The number one solution for powerful network surveillance needs. NetVizor allows an administrator to monitor an ENTIRE network from one centralized location. NetVizor can monitor user keystrokes, website visits, application activity, screenshots, and much more!
NetVizor allows you to remotely monitor individual workstations - or track roving users over an entire network!
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